When you purchase a RITELLO, you are buying more than 2 decades worth of product development, continuous improvement and ingenuity. Plus, your RITELLO is supported by Librex, and by your local Independent Distributor. Do not make the mistake of purchasing your RITELLO from an unauthorized retailer. Only an Authorized RITELLO Distributor/Dealer can sell and support an authentic RITELLO.

BUYER BEWARE!

Risks of Buying from an Unauthorized Source or over the Internet:

You don’t really know who you are dealing with, and it is often not a local business with a track record of providing good customer service.

You will not have access to an authorized warranty that is backed by the manufacturer - Librex.

Any warranties actually offered by unauthorized sellers of Rainbows may, as a practical matter, be worthless. Additionally, in order to get a warranty repair, you may have to package the RITELLO and then ship it out for repair - a time-consuming and costly process, with no guarantee of satisfactory service.

Despite promises of prompt shipping, there are often long delays between a credit card purchase and the date on which the units are actually shipped.

Units advertised as "new," may in fact be used. You may not know until it is too late!

Units may not be in good condition, may be defective or may contain non-factory parts. Often products from unauthorized sources have had serial numbers removed to conceal the true source of the products.

Authorized RITELLO  Distributors only honor warranties on machines sold by other Authorized Distributors, which do not include vacuum cleaner shops or Internet merchants.

While Librex sympathizes with customers who have been taken advantage of by unauthorized or Internet sellers, Librex stands behind its Authorized Distributors and can only offer assistance to customers who have purchased through authorized channels.

Advantages of Buying from an Authorized RITELLO Distributor or Dealer !